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Outside Sales Representative

Job Number: J0622-1142
City, Province, Country: Moncton, New Brunswick, Canada
Job Category: External Sales
Number of Positions: 1

A leader in the heating, ventilation, air conditioning and refrigeration industry, and celebrating its 70th anniversary in March 2022, The Master Group has been named one of Canada's Best Managed Companies since 2010 and is the largest privately held HVAC-R distributor in Canada. Today, the company employs 1,300 dynamic and dedicated people who serve the industry in more than 49 branches and 4 distribution centers from British Columbia to the Atlantic Provinces and in 19 branches in the United States.

The incumbent will help to promote ventilation, commercial and heating products to contractors, engineering firms and evaluate their needs. He will cover New Brunswick, Prince Edward Island, Nova Scotia and Newfoundland territories. Also, he will assist property managers and building owners in the choice of equipment; identify new and current accounts to further develop and maintain business relations with clients; submit proposals which will mostly turn into sales; responsible for developing new business as well as strengthening existing customer relationships.

Principal tasks:

Marketing & promoting products:
- Quotations and budgets: coordination between purchasing/product management & sales departments;
- Identify client’s needs & resources, provide proposals for appropriate products or services;
- Supply data and technical drawings for the design of specific products to be adapted to the client’s needs;
- Communicate in writing & verbally to positively demonstrate benefits of products and services to influence the buying decision;
- Develop a close relationship with commercial/applied contractors, engineers;
- Promote The Master Group’s ability to quote on public tenders as well as on design build projects;
- Ensure effective regional relationships with suppliers;
- Identify competitive positioning of our products versus the competition;
- Contact customers after the sale to resolve problems and ensure follow up;
- Coordinate and resolve technical problems related to products (training provided);
- Acquire required technical knowledge in order to promote products (training provided);
- Set up and facilitate training seminars and presentations;
- Preparation of annual sales budgets for territory & proposals for client accounts;
- Document account activities, generate reports, and keep records of business transactions with clients and suppliers;
- Responsible for the use of the CRM in client account management;
- Attend trade shows, stay informed on industry news and trends, products, services, competitors, relevant information about existing, and emerging technologies, and the latest product-line developments.


• Mechanical or Building System Engineering degree;
• Experience in the sales environment;
• In depth knowledge of products and their technical applications (Master and competition HVAC-R products);
• Knowledge of Microsoft Office;
• Bilingual, an asset (English and French);
• Must have a valid driver’s license and be willing to travel;
• Team player, open to coaching and following company’s objectives;
• Enthusiastic, self-motivated, goal oriented and willing to learn.

Work conditions:

  • Group insurance from day 1 (medical, dental, short and long term disability insurance)
  • Contribution to a group RRSP upon hiring
  • Employee assistance program (psychological, financial, legal and parental support services)
  • Access to telemedicine with health professionals by chat or secure video session from day 1
  • Contribution to membership in a fitness center
  • Reimbursement of membership or renewal of a professional order
  • Anticipated vacation program