Are you a professional? Customize your experience.

Credit and Collection Officer

Job Number: J0622-0207
City, Province, Country: Boucherville, Quebec, Canada
Job Category: Accounting & Finance
Number of Positions: 1
Job Location: Hybrid / Boucherville

A leader in the heating, ventilation, air conditioning and refrigeration industry, and celebrating its 70th anniversary in March 2022, The Master Group has been named one of Canada's Best Managed Companies since 2010 and is the largest privately held HVAC-R distributor in Canada. Today, the company employs 1,300 dynamic and dedicated people who serve the industry in more than 49 branches and 4 distribution centers from British Columbia to the Atlantic Provinces and in 19 branches in the United States.

Working in the Credit and Collection manager’s team, this person will be responsible for applying the company’s policies for collecting delinquent accounts. In addition, he or she will review orders and release them when they have been put on hold.

Principal tasks:

• Collect accounts receivable for an assigned territory
• Authorize orders received that are in inventory and ready for delivery to customers
• Track requests for margin increases in collaboration with the immediate supervisor and after analyzing them, approve orders that exceed the customer’s limit
• Reconcile accounts receivable
• Produce various credit and collection reports (analyze, justify and explain)
• Take the necessary actions to resolve certain contentious cases


• Secondary School Diploma or College degree in office technology
• 2 to 3 years of experience in a similar position
• Being bilingual is a must.
• Knowledge of accounting software is an asset.
• Decision-making skills and autonomy
• Tact and politeness
• Thoroughness

Work conditions:

  • Group insurance from day 1 (medical, dental, short and long term disability insurance)
  • Contribution to a group RRSP upon hiring
  • Employee assistance program (psychological, financial, legal and parental support services)
  • Access to telemedicine with health professionals by chat or secure video session from day 1
  • Contribution to membership in a fitness center
  • Reimbursement of membership or renewal of a professional order
  • Anticipated vacation program