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Transportation Agent

Job Number: J0622-0427
Job Type: Regular
City, Province, Country: Boucherville, Quebec, Canada
Job Category: Accounting & Finance
Number of Positions: 1
Job Location: Hybrid / Boucherville

A leader in the heating, ventilation, air conditioning and refrigeration industry, and celebrating its 70th anniversary in March 2022, The Master Group has been named one of Canada's Best Managed Companies since 2010 and is the largest privately held HVAC-R distributor in Canada. Today, the company employs 1,300 dynamic and dedicated people who serve the industry in more than 49 branches and 4 distribution centers from British Columbia to the Atlantic Provinces and in 19 branches in the United States.

The incumbent performs, among other things, transportation submissions in addition to providing customer service for our internal and external clients.

Principal tasks:

• Prepare transport submissions
• Support users of the transport system
• Respond to phone and e-mail communications from internal and external customers within a short time
• Ensure smooth operation and problem solving related to the company's daily transportation operations
• Claims management with different carriers
• Management of the hazardous materials documentation
• Conduct analysis of delivery activities to determine the efficiency of methods and routes
• Suggest and implement any work methods that can optimize and improve the transport operation, in collaboration with the transport supervisor
• Keep a close eye on the demands of his immediate supervisor
• Any other related tasks


• College or Professional diploma
• Possess 2 to 5 years of relevant experience in the logistic and distribution field, including transportation
• Bilingualism, oral and written communication in French and English
Computer skills:
• Office suite
• Management system (ERP, WMS, TMS) is an important asset
Be proactive, available and flexible for the tasks to achieve
• Demonstrate leadership and discipline at work
• Maintain and encourage good relations with other internal departments
• Ability to multi-task in an organized manner

Work conditions:

  • Group insurance from day 1 (medical, dental, short and long term disability insurance)
  • Contribution to a group RRSP upon hiring
  • Employee assistance program (psychological, financial, legal and parental support services)
  • Access to telemedicine with health professionals by chat or secure video session from day 1
  • Contribution to membership in a fitness center
  • Reimbursement of membership or renewal of a professional order
  • Anticipated vacation program