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Sales Engineer - Product Specialist

Job Number: J0721-0621
Job Type: Regular
City, Province, Country: Vaughan, Ontario, Canada
Job Category: External Sales
Number of Positions: 1
Job Location:

A leader in the heating, ventilation, air conditioning and refrigeration industry, and celebrating its 70th anniversary in March 2022, The Master Group has been named one of Canada's Best Managed Companies since 2010 and is the largest privately held HVAC-R distributor in Canada. Today, the company employs 1,300 dynamic and dedicated people who serve the industry in more than 49 branches and 4 distribution centers from British Columbia to the Atlantic Provinces and in 19 branches in the United States.

Reporting to the Commercial Divisional Team Leader, this talented and detail oriented self-starters will assist Outside Sales Engineers in preparing Specifications and selecting Commercial equipment for the Mechanical Consulting Engineering Community. Including providing product training presentations, technical support, Pricing, project management and warranty support.

Principal tasks:

Be the Product Specialist for Variable Refrigerant Flow Systems and Commercial Packaged Rooftops Equipment, Supporting Outside Sales & Inside Sales Teams
• Prepare and present VRF & RTU product Presentations for customers
• Demonstrate equipment operation
• Provide Training to inside and outside sales staff
• Support pricing and selections with project teams
• Work with manufacturers to generate equipment submittal drawings and other project deliverables required by contract
• Estimate and propose pricing for commercial projects
• Review project documents to ensure information is complete, current and appropriately stored
• Communicate accurate, relevant project information to vendors, contractors and the sales team
• Visit jobsites to confirm site data, conditions, equipment delivery and installation
• Provide site product training to owners and their representatives and ongoing support.


• College degree – Preferably in HVAC Engineering Technician field
• Valid and active Class G Driver’s License
• Able to lift 25 Kg
• Exceptional communication skills, verbal and written, for correspondence, report writing and presentations
• Project management skills to track project deliverables and timelines
• Work well under pressure in a fast-paced environment
• Knowledge of Variable Refrigerant Flow (VRF) Systems would be an asset
• Successful technical support characteristics including:
oAttention to detail
o Strong interpersonal skills
o Willingness to learn new software and systems
o Punctuality
o Can-Do attitude

Work conditions:

  • Group insurance from day 1 (medical, dental, short and long term disability insurance)
  • Contribution to a group RRSP upon hiring
  • Employee assistance program (psychological, financial, legal and parental support services)
  • Access to telemedicine with health professionals by chat or secure video session from day 1
  • Contribution to membership in a fitness center
  • Reimbursement of membership or renewal of a professional order
  • Anticipated vacation program