A leader in the heating, ventilation, air conditioning, and refrigeration sectors for over 67 years, The Master Group is the largest independent HVAC-R distributor in Canada. The company employs close to 950 dynamic and devoted individuals who serve the industry at over 44 branches and 4 distribution centers spanning from coast to coast. To learn more, visit www.master.ca or follow us on LinkedIn at:https://www.linkedin.com/company/themastergroup
Assist the Western region establish or put in place processes and procedures related programs, events and administration that is consistent with Master Group.
Travel Planning o Help support Master Group with branch and dealer events such as home shows, dealer meetings, training, factory tourso Book travel for western team o Dealer Transactions Analysis of all the COOP claimso Create credit for COOP in SXEo Create credit for Volume Rebate credit HVAC Navigator o delegated administrator responsibilityo Dealer registration o Users additions for dealer purposes HVAC Navigator task (Programs) o Provide dealer point of contact support with Navigator and Channel Fusiono HPP (home partner program) exporting data in UPG neto DCP (dealer conversion program) exporting data in UPG neto Analysis for DDI and SPIFF programAssist with generating sales reports monthly for Managers -Generate maps of all the dealers by Sales Rep -Responsible of document process for Sales Compensations (After Sales Adjustment) - Coordinate and help with sales events and internal employees events.Responsible to maintaining the CRM customer info for each sales rep up to date -Responsible to maintaining Dealer List up to date -Sales support coordinator for Residential and Commercial Territory Managers -Responsible to help and direct customers (Dealers) for any inquire related to the programs, UPG and some promotions -Responsible to maintain the marketing promotional for customers -Other administrative task related to Sales Team and the Managing team
o A high emphasis on customer service o Strong administrative skills and task orientedo Good Knowledge of MS Office and web based softwareo Able to work adapt role in a rapidly changing environment