Leader in the heating, ventilation, air conditioning and refrigeration industry for more than 65 years, The Master Group is the largest distributor of the HVAC-R sector in Canada. Its more than 900 dynamic and dedicated employees serve the industry in more than 42 branches and 5 distribution centers from coast to coast.
Reporting to the Warehouse Manager, the Warehouse Administrator will be providing administrative support, clerical duties and assisting with shipping/receiving obligations to the warehouse and colleagues within this department.
Assisting customers and drivers to ensure customer service targets are achievedSchedule outbound transportation to ensure deliveries are optimized and cost effectiveOrganization and tracking of warehouse documentation, such as sales orders and internal transfersAssist in managing distribution centre workflowProvide updates on order and shipment status to key stakeholders, both internal and externalAssist in the tracking and reporting of Key Performance Measures for the Distribution CentreBooking appointments for inbound deliveries and updating appointment scheduleInteract with customers, both internal and external, in a positive, professional mannerOther duties as assigned by reporting manager or as required
Strong computer skills (MS Word, Excel, , Internet)Excellent communication skills, both verbal and writtenCreative thinker, detail oriented, quick learner and proactiveExcellent organizational skills and the ability to handle multiple priorities in a fast-paced environmentProfessional interpersonal and customer service skillsStrong time management and decision-making skillsWork autonomously as well within a team settingStrong sense of urgency and the ability to adapt quickly to a changing environment