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Warehouse Administrator

Job Number: J0320-0288
Job Type: Permanent Full Time
City, Province, Country: Vaughan, Ontario, Canada
Job Category: Warehouse & Transportation
Number of Positions: 1

Leader in the heating, ventilation, air conditioning and refrigeration industry for more than 65 years, The Master Group is the largest distributor of the HVAC-R sector in Canada. Its more than 900 dynamic and dedicated employees serve the industry in more than 42 branches and 5 distribution centers from coast to coast.

Reporting to the Warehouse Manager, the Warehouse Administrator will be providing administrative support, clerical duties and assisting with shipping/receiving obligations to the warehouse and colleagues within this department.

Principal tasks:

Assisting customers and drivers to ensure customer service targets are achieved
Schedule outbound transportation to ensure deliveries are optimized and cost effective
Organization and tracking of warehouse documentation, such as sales orders and internal transfers
Assist in managing distribution centre workflow
Provide updates on order and shipment status to key stakeholders, both internal and external
Assist in the tracking and reporting of Key Performance Measures for the Distribution Centre
Booking appointments for inbound deliveries and updating appointment schedule
Interact with customers, both internal and external, in a positive, professional manner
Other duties as assigned by reporting manager or as required


Strong computer skills (MS Word, Excel, , Internet)
Excellent communication skills, both verbal and written
Creative thinker, detail oriented, quick learner and proactive
Excellent organizational skills and the ability to handle multiple priorities in a fast-paced environment
Professional interpersonal and customer service skills
Strong time management and decision-making skills
Work autonomously as well within a team setting
Strong sense of urgency and the ability to adapt quickly to a changing environment

Work conditions:

  • We offer our employees a competitive salary based on experience
  • Our group insurance program (medical, dental, short and long-term disability) supports our employees and their families
  • We contribute to your group RRSP
  • We support health of our employees by providing a Health Program (contribution to a membership in a fitness center)