A leader in the heating, ventilation, air conditioning, and refrigeration sectors for over 67 years, The Master Group is the largest independent HVAC-R distributor in Canada. The company employs close to 950 dynamic and devoted individuals who serve the industry at over 44 branches and 4 distribution centers spanning from coast to coast. To learn more, visit www.master.ca or follow us on LinkedIn at:https://www.linkedin.com/company/themastergroup
The incumbent will be responsible to manage incoming calls, order entry, and promote company products to generate increased sales and maintain high customer satisfaction.
• Physically receive goods, confirm quantities and receive in to the computer system • Pick and pack orders for counter sales, ship warehouse transfers and/or courier deliveries• Provide superior customer service • Assist in customer loading and unloading of parts by hand or using a forklift • Stock shelves and organize overstock locations • Maintain a safe and clean work environment by keeping shelves, work areas clean • Abide by all company safety regulations • Various other related duties as assigned by supervisor such as opening containers & crates, preparing orders, inventory, etc.
• Team player with organizational skills • Ability to work under pressure • Initiative & resourcefulness• Strong work ethic and positive team attitude• Enthusiasm for customer service• High School completed• Dangerous Goods certification an asset• Ability to lift or move heavy products• Experience and/or training in similar position• Safety footwear required• Previous experience operating a forklift (an asset)• Previous experience in HVAC-R industry and/or retail (an asset)