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Change Management Advisor

Job Number: J0621-0249
Job Type: Regular
City, Province, Country: Boucherville, Quebec, Canada
Job Category: Professional
Number of Positions: 1

A leader in the heating, ventilation, air conditioning, and refrigeration sectors for almost 70 years, The Master Group is the largest independent HVAC-R distributor in Canada. The company employs over 1,000 dynamic and devoted individuals who serve the industry at over 50 branches and 4 distribution centers spanning from coast to coast. To learn more, visit or follow us on LinkedIn at:

Reporting to the senior change management advisor, you will work closely with the Project Management Office (PMO) and the Human Resources Department to manage change in various projects and initiatives in the organization. You will participate in developing and implementing strategies and action plans to facilitate the fast adoption of new ways of doing things and mitigate the impacts of change.

Principal tasks:

• Participate in the development and implementation of change management strategies and plans adapted to the context and to the organization
• Participate in stakeholder analysis and impact analysis to highlight the impacts of change as well as related risks
• Implement communication plans and ensure messages are transmitted optimally across all communication channels
• Identify training needs related to the changes, elaborate training plans and coordinate the development and delivery of training related to the changes
• Advise and support managers in their role of change agent at all phases of the change management process
• Measure the progress of the change and implement corrective actions as needed
• Contribute to the development and continuous improvement of change management practice and tools, training programs and template, as well as all material intended to support the organization in a structured and coherent perspective
• Provide regular reports on change management activities to interested parties
• Participate in projects and initiatives involving changes in the organization
• Participate in the promotion of change management in the organization
• Help create a corporate culture of change management


• Bachelor's degree in business administration, management, industrial relations, human resources, or equivalent
• PROSCI change management certification (an asset)
• 3-5 years of experience in change management
• Bilingual (English and French) spoken and written
• Intermediate knowledge of the MS Office (Word, Excel, PowerPoint, Project)
• Ability to work in a team
• Excellent interpersonal skills and communication skills
• Demonstrate creativity, openness, and humility
• Ability to give and receive constructive feedback
• Concern for quality and compliance with established standards
• Customer service oriented and strong presentation and group facilitation skills
• Strong presentation and group facilitation skills
• Willingness to travel

Work conditions:

  • Group insurance from day 1 (medical, dental, short and long term disability insurance)
  • Contribution to a group RRSP upon hiring
  • Employee assistance program (psychological, financial, legal and parental support services)
  • Access to telemedicine with health professionals by chat or secure video session from day 1
  • Contribution to membership in a fitness center
  • Reimbursement of membership or renewal of a professional order
  • Anticipated Vacation program