A leader in the heating, ventilation, air conditioning, and refrigeration sectors for over 67 years, The Master Group is the largest independent HVAC-R distributor in Canada. The company employs close to 950 dynamic and devoted individuals who serve the industry at over 44 branches and 4 distribution centers spanning from coast to coast. To learn more, visit www.master.ca or follow us on LinkedIn at:https://www.linkedin.com/company/themastergroup
The incumbent will be responsible to manage incoming calls, order entry, and promote company products to generate increased sales and maintain high customer satisfaction. Shift will be Monday to Friday 2pm to 11pm.
• Physically receive goods, confirm quantities and receive in to the computer system• Pick and pack orders for counter sales, ship warehouse transfers and/or courier deliveries• Provide superior customer service• Assist in customer loading and unloading of parts by hand or using a forklift• Stock shelves and organize overstock locations• Maintain a safe and clean work environment by keeping shelves, work areas clean• Abide by all company safety regulations• Various other related duties as assigned by supervisor such as opening containers & crates, preparing orders, inventory, etc.
• Must have Reach Truck experience• Team player with organizational skills• Ability to work under pressure• Initiative & resourcefulness• Strong work ethic and positive team attitude• Enthusiasm for customer service• High School completed• Dangerous Goods certification an asset• Ability to lift or move heavy products• Experience and/or training in similar position• Safety footwear required• Previous experience operating a forklift (an asset)• Previous experience in HVAC-R industry and/or retail (an asset)