A leader in the heating, ventilation, air conditioning, and refrigeration sectors for almost 70 years, The Master Group is the largest independent HVAC-R distributor in Canada. The company employs over 1,000 dynamic and devoted individuals who serve the industry at over 50 branches and 4 distribution centers spanning from coast to coast. To learn more, visit www.master.ca or follow us on LinkedIn at:https://www.linkedin.com/company/themastergroup
While actively involved in the operations, the Branch Director plans, organizes, directs, controls and evaluates the operations of its branch.
• Interview, hire and establish a process for ongoing staff training• Understand all company policies and procedures related to the position• In partnership with Operations Director, develop internal succession plan to support business growth• Lead by example• Develop and maintain good business relationship with all internal and externals parties• Develop new sales initiatives, strategies to achieve sales objectives• Promote and maintain a safe working environment• Take ownership to ensure performance reviews are completed in a timely manner and action plans are in place for development of staff• Lead, and coach the sales team to promote customer service excellence• Proactively monitor industry developments to keep up with changes and make recommendations as needed• Ability to resolve technical problems• Direct and advise staff in the accomplishment of their tasks• Plan, administer and control various budgets (contracts, equipment, inventory, supplies, etc.)• Maintain a good administrative management• Support client services, offer technical support to clients and employees• Plan and participate in the annual inventory
• Excellent aptitudes for leadership, motivation, and coaching• Good interpersonal relationships and team player• Strategic thinker and results oriented• Ability to build a motivated sales team• Demonstrated ability to identify business opportunities in relation to growth strategies• Self starter with a determination to succeed• Ability to work under pressure and in a fast-paced environment• Strong business acumen with solid work ethic• Excellent communication skills• Displays personal and corporate integrity• Ability to lift and carry heavy loads and climb ladders• Previous experience in the motor/fan industry• Previous retail management or supervisory experience (an asset)• Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)