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National Assistant Director of Credit and Collections (Operational/Decision-Making)

Job Number: J0121-0489
Job Type: Régulier
City, Province, Country: Boucherville, Quebec, Canada
Job Category: Accounting & Finance
Number of Positions: 1

A leader in the heating, ventilation, air conditioning, and refrigeration sectors for almost 70 years, The Master Group is the largest independent HVAC-R distributor in Canada. The company employs over 1,000 dynamic and devoted individuals who serve the industry at over 50 branches and 4 distribution centers spanning from coast to coast. To learn more, visit or follow us on LinkedIn at:

Under the supervision of the credit director, the national assistant director of credit and collections works closely with supervisors and agents to track accounts receivable.

Principal tasks:

- Analyzing and approving a line of credit and payment period up to a determined amount for new customers and a review of the line based on operational needs for existing customers
- Approving projects for all territories up to a specified amount
- Directing applications outside his or her responsibility to the credit director for evaluation
- Analyzing financial statements for discussion with the credit manager
- Managing day-to-day situations outside of credit policy beyond supervisors’ area of expertise

- Proactively submitting at-risk accounts receivable to the credit manager for decision-making
- Attending monthly credit meetings held by agents
- Preparing monthly meetings for the credit manager: problematic cases by region, cash flow, recommendation of payment plans, risk management
- Maintaining good communication with customers and external, internal, and branch sales

- Conducting hiring interviews for new employees
- Supporting credit supervisors in personnel management
- Resolving second-level conflicts
- Maintaining the team’s positive working environment


- 5 years of experience in business credit and personnel management
- Experience in the construction field
- CCP designation or bachelor’s degree in Business Administration
- Occasional travel between regions

Work conditions:

  • Group insurance from day 1 (medical, dental, short and long term disability insurance)
  • Contribution to a group RRSP upon hiring
  • Employee assistance program (service of psychologists, lawyers, notaries and parental assistance)
  • Access to telemedicine with health professionals by chat or secure video session from day 1
  • Contribution to membership in a fitness center
  • Reimbursement of membership or renewal of a professional order
  • Anticipated vacation program