A leader in the heating, ventilation, air conditioning, and refrigeration sectors for almost 70 years, The Master Group is the largest independent HVAC-R distributor in Canada. The company employs over 1,000 dynamic and devoted individuals who serve the industry at over 50 branches and 4 distribution centers spanning from coast to coast. To learn more, visit www.master.ca or follow us on LinkedIn at:https://www.linkedin.com/company/themastergroup
Reporting to the senior change management advisor, you will work closely with the Project Management Office (PMO) and the Human Resources Department to manage change in various projects and initiatives in the organization. You will participate in developing and implementing strategies and action plans to facilitate the fast adoption of new ways of doing things and mitigate the impacts of change.
• Participating in developing and implementing context- and organizationally appropriate change management strategies and plans for small- to medium-sized projects• Supporting and working closely with the senior change management consultant in pursuing and monitoring strategies and plans for medium- to large-scale projects• Participating in stakeholder and impact analysis to highlight the impacts of change and change-related risks• Implementing communication plans and ensuring that messages are optimally conveyed across all communication channels• Identifying training needs related to changes, implementing training plans and coordinating the development and delivery of training related to changes• Advising and supporting managers in their role as agents of change at all phases of the change management process• Measuring the progress of change and implementing corrective actions as needed• Contributing to the development and continuous improvement of change management practices and tools, training programs and models, and all materials intended to support the organization in a structured and consistent manner• Providing regular reports on change management activities to stakeholders• Participating in projects and initiatives involving changes in the organization• Participating in the promotion of change management in the organization• Contributing to the creation of a corporate culture around change management
• Bachelor’s degree in business administration, management, industrial relations, human resources or equivalent• ProSCI Change Management Certification (an asset)• 1–3 years of experience in change management• Intermediate knowledge of the MS Office suite (Word, Excel, PowerPoint, Project)• Teamwork skills• Exceptional interpersonal and communication skills• Demonstrating creativity, open-mindedness and humility• Ability to give and receive constructive feedback• Concern for quality and compliance with established standards• Strong propensity for customer service and ability to present ideas and modify plans, solutions and ways of doing things in a business-friendly environment• Ability and willingness to travel