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Branch Sales Representative

Job Number: J0721-0060
Job Type: Régulier
City, Province, Country: Laval, Quebec, Canada
Job Category: Internal Sales
Number of Positions: 1

A leader in the heating, ventilation, air conditioning, and refrigeration sectors for almost 70 years, The Master Group is the largest independent HVAC-R distributor in Canada. The company employs over 1,000 dynamic and devoted individuals who serve the industry at over 50 branches and 4 distribution centers spanning from coast to coast. To learn more, visit or follow us on LinkedIn at:

The branch sales representative acts as a resource person for promoting our products to customers, assessing their needs and submitting proposals that will result as often as possible in a sale.

Principal tasks:

• Assessing customer needs and resources and recommending appropriate goods and services
• Providing data for product design when goods and services must be tailored to the customer’s needs
• Writing reports or proposals demonstrating the benefits of using the product or service
• Evaluating the installation and maintenance costs of the product or service
• Communicating with customers after the sale to resolve issues and following up on them
• Resolving technical issues related to products
• Training the customer’s staff as needed in products’ use and maintenance


• Professional diploma in refrigeration/plumbing/heating
• Excellent knowledge of HVAC-R systems
• Interpersonal and communication skills
• Comfort with computer systems and internet research
• Being results and customer satisfaction oriented
• Ability to resolve issues quickly and effectively
• Analytical, organizational and planning skills

Work conditions:

  • Group insurance from day 1 (medical, dental, short and long term disability insurance)
  • Contribution to a group RRSP upon hiring
  • Employee assistance program (service of psychologists, lawyers, notaries and parental assistance)
  • Access to telemedicine with health professionals by chat or secure video session from day 1
  • Contribution to membership in a fitness center
  • Reimbursement of membership or renewal of a professional order
  • Anticipated vacation program