Product Specialist - Refrigeration

Reporting to the Refrigeration Product Director, the holder of this position will serve as the go-to person for the assigned product categories. The candidate will bring their product and market expertise. They will be involved, alongside the Product Director, in sales strategies, promotions, and support for internal and external sales across all Master Group offices. The holder will also act as a technical resource for the after-sales service staff.

What you will accomplish with us:

• Product management with operational support for branch locations.
• Develop and manage the product roadmap, ensuring alignment with market needs and branch capabilities.
• Work Closely with branch managers to understand their needs and challenges.
• Build and maintain relationships with key employees and vendors.
• Provide branches with the necessary tools and training to ensure they understand the product line.
• Identify and help in the deployment of new business opportunities to grow the Branch.
• Ensure that branches are well-stocked with the latest products and promotional materials.
• Helping in setting the proper inventory min/max.
• Gather feedback from branches to inform product direction of required improvements.
• Coordinate with the sales and marketing teams to develop strategies that drive product adoption and sales.
• Create and deliver training programs for branch staff to enhance product knowledge and sales techniques.
• Track product performance across branches, analyzing sales data.
• Generate reports and insights to inform product direction and identify areas for improvement.

What You Bring to Our Team:

• 5-7 years of relevant experience in the industry.
• Specialized studies in building mechanics (DEC in building mechanics or Bachelor's degree in mechanical/building/construction engineering or Refrigeration).
• Proficiency in MS Office software.
• Bilingual: French and English, spoken and written (preferred).
• Expertise and knowledge of the technical applications of refrigeration-related products.
• Technical knowledge of represented products and competition.
• Familiarity with the target market for these products.

Compensation Information:
Base Salary Range: $75,000 - $100,000 annually
Supplemental Pay Types Include: Annual bonus

The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Flexible remote work policy

Master, for over 70 years
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
It's good to work with us
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.