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The person in this Inside Sales Representative position will be responsible for reviewing drawings and specifications for quoting heating and Air Conditioning equipment. The successful candidate will conduct sales of Heating and Air Conditioning equipment, accessory parts and supplies over the phone and emails. They will also provide pricing solutions to gain orders, Input orders and provide after PO support.
• Provide Customer Service• Review and evaluate technical drawings and specifications.• Determine which heating and Air Conditioning equipment is required to meet customers’ needs• Conduct project take offs and pricing. • Prepare estimates based on project specifications and complete quotes.• Cross reference to find replacement products.• Prepare technical drawings for engineers’ approval.• Answer calls and emails from customers/engineers and the Outside Sales staff.• Enter orders and follow up until equipment is delivered.• Provide after PO support to answer questions, meet delivery expectations and resolve issues.
• Sales and/or HVAC product related training.• Knowledge of Heating and Air Conditioning products.• Excellent communication and Customer Service skills.• Team player.• Ability to manage priorities & deadlines.• Good organization skills & pay attention to detail.• Initiative & resourcefulness.• Computer skills with understanding of Excel and Auto Cad.
Master, for over 70 years We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States. It's good to work with us At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.