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Change Management Lead

Job Number: J0624-0208
Job Type: Regular
City, Province, Country: Boucherville, Quebec, Canada
Job Category: RH & Communication
Number of Positions: 1
Job Location: Hybrid / Boucherville

As a Change Management Lead, you'll have a unique opportunity to shape our company's transformation trajectory. You'll work on ambitious strategic projects, while developing innovative solutions to support our future growth and success.

What you will accomplish with us:

Internal Consultation & Business Partnership
• Be a trusted advisor to the business by supporting them in their change management needs.
• Address situations requiring special attention

Team Management
• Lead the change management effort, practice and resources across the organization and continue evolving the practice.
• Manage resources and effort on projects and keep team aligned on business priorities

Change management strategy definition:
• Design and lead the overall change management strategy to support our transformation initiatives.
• Assess organizational impact of changes and develop detailed plans to maximize adoption and minimize resistance.

Responsibility for executing change management plans:
• Develop tactical change management plans, including communication, training and post-implementation support & sustainment.
• Oversee the integration of these plans into project planning and execution, ensuring their alignment with the company's strategic objectives.

Stakeholder engagement and leadership:
• Assume a leadership role by actively engaging key stakeholders and facilitating their ongoing support.
• Influence and guide executives and teams to drive adoption of change, developing strong relationships and fostering a culture of openness and collaboration.

Strategic Communications Management:
• Develop robust communications strategies to inform and engage end-users, coordinating efforts with internal communications team.
• Ensure change messages are clear, consistent and tailored to different audiences within the organization.

Training planning and execution:
• Lead training needs assessments and develop customized training programs to facilitate team transitions.
• Oversee the deployment of training and ensure that it meets operational requirements and promotes the adoption of new processes and technologies.

Monitoring and continuous improvement:
• Implement performance indicators to measure the effectiveness of change management initiatives.
• Provide rigorous post-implementation follow-up and propose continuous improvements to optimize the results of change projects.

What You Bring to Our Team:

➔ Bachelor's degree in business administration or related field;
➔ 5 to 8 years experience in change management coupled with 1 to 2 years in a similar role;
➔ Excellent interpersonal skills;
➔ Knowledge of project management tools.

Competitive Benefits: In addition to a rewarding career within our team, we offer

  • Medical and dental coverage from day one, along with short and long-term disability protection
  • Contribution to a collective registered retirement savings plan upon starting your role.
  • Wellness spending account
  • An employee assistance program including psychological, financial, and legal support.
  • Access to telemedicine from the beginning of your employment.
  • Reimbursement of professional association membership fees.
  • Early vacation program.
  • Flexible remote work policy

Master, for over 70 years
We lead in HVAC-R and have been recognized among Canada's best-managed companies since 2010. As the foremost private HVAC-R distributor in the nation, we have over 1,300 active employees across 55+ branches, 4 distribution centers, spanning from British Columbia to the Atlantic provinces, and nearly 30 branches in the United States.
A Great Place To Work
At Master, we offer a dynamic, stimulating, and enjoyable environment. With a strong belief in healthy and open communication, we embrace a close approach with all our colleagues. Teamwork is integral to our values, and it is through it that we achieve our greatest successes.