Warranty Administrator

Are you eager to join a dynamic team where you can balance work-from-home and in-office collaboration? If you're as
meticulous as you are versatile, then this job is tailor-made for you!
As a Guarantees Administrator, you'll be the mastermind behind our claims return process, ensuring everything flows
smoothly according to our impeccable procedures.
Fulltime from Monday - Friday 8:00 - 17:00

What you will accomplish with us:

-Manage submitted claims, verify their accuracy, and ensure proper follow‑up.
-Communicate effectively to provide manufacturers with all necessary information for warranty processing.
-Act as a pillar of rigor by overseeing the tracking and management of claims and returns with suppliers.

What You Bring to Our Team:

- High school diploma required.
- Experience in customer service, claims, or warranty administration.
- Comfortable using MS Office software (Outlook, Excel) and SharePoint.
- Excellent attention to detail.

If you're up for the challenge and eager to thrive in a team where dynamism and positivity reign supreme, then don't hesitate
to send us your application!

Ability to thrive within a dynamic and positive team environment.

Bilingualism (French / English) – Required to interact regularly with internal and/or external partners across the Master Group nationwide. After evaluation, it has been determined that no alternative solution would allow these professional obligations to be fulfilled.

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Flexible remote work policy

Master, for over 70 years
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
It's good to work with us
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.