Applied Hydronics Product Specialist

The Applied Hydronics Product Specialist is the company's resource person in relation to the product lines for which he is responsible. He/she must have at least 5-10 years of experience in the field of heating and hydronic products. The specialist will be involved, jointly with the Product Director, in the marketing of the products for which he is responsible. He/she will be required to travel occasionally to the different business locations of the Master Group to support the sales teams and customers. The specialist will also be a technical resource to help our after-sales service staff resolve site issues when commissioning equipment.

What you will accomplish with us:

Get involved in the marketing of different products.
• Preparation of marketing tools, catalogs and sales guides.
• Coordination with marketing and sales departments.
• After-sales service (coordination with service manager and support from manufacturers).
• Technical training (product, installation, application) and technical product development to support internal teams.
• Replacement parts: Coordination with the company’s various stakeholders.
• Promotion of products throughout Master's sales network.
• Involvement with suppliers to align strategic sales plans and their expectations.
• Be available to support sales in quote preparation as needed.
• Identify the competitive positioning of products.
• Be on the lookout for new technologies and ensure positioning in the market.

What You Bring to Our Team:

Knowledge of MS Office software.
• Mastery and knowledge of technical product applications.
• Technical knowledge of the products represented and the competition.
• Knowledge of the market targeted by these products.
• Proficiency in English and French (or willingness to learn) (frequent interactions in English with Master employees and suppliers based in our offices in Ontario, Western Canada and Maritimes, and interactions in French with suppliers and employees in our local offices in Montreal and Ottawa)

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Flexible remote work policy

Master, for over 70 years
We lead in HVAC-R and have been recognized among Canada's best-managed companies since 2010. As the foremost private HVAC-R distributor in the nation, we have over 1,300 active employees across 55+ branches, 4 distribution centers, spanning from British Columbia to the Atlantic provinces, and nearly 30 branches in the United States.
A Great Place To Work
At Master, we offer a dynamic, stimulating, and enjoyable environment. With a strong belief in healthy and open communication, we embrace a close approach with all our colleagues. Teamwork is integral to our values, and it is through it that we achieve our greatest successes.