Product Director - Heating & Hydronics Distribution

The Product Director will lead the product management of the categories they are assigned. They will bring their knowledge / expertise of the appropriate product and market, a willingness to learn and the ability to teach. They will collaborate with sales, marketing, and procurement teams. The incumbent defines and support market strategies for their categories and supports the after sales service.

What you will accomplish with us:

• Be a category owner and champion by providing guidance to all teams about the category
choice of products and market strategy.
• Manage vendors relations and products offering
• Developing and maintaining strong connections with suppliers
• Identifying category strategies for different markets and aligning them with Master’s sale and
growth strategies
• Identifying competitive positioning for products, watching for new technologies, regulatory
changes, and monitoring market positioning
• Collaborate with Procurement, Sales, Pricing, Ecom, Warranty and other internal departments
to achieve category success on the market aligned with Master’s strategy
• Determine vendors initiatives to be realize and insure completion.
• Define National and Regional training strategies aligned with customer and sales team needs
• Represent Master with industry associations.

What You Bring to Our Team:

• 10 years of relevant industry experience
• Advanced knowledge of the market for the category and its products
• Expertise in Technical knowledge of the products represented and the competition
• Fluency in English and French (or willingness to learn) (frequent interactions in English with suppliers and Master employees based in our Ontario, Western Canada and Maritimes offices and interactions in French with suppliers and employees in our local Montreal and Ottawa offices)

Qualities required:
• Excellent technical skills for both products lines and their application
• Good sales skills: Ability to convince, both with the sales team and external customers.
• Good communicator and interpersonal relations capabilities
• Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines
• Sense of urgency and sharp customer service
• Autonomy in managing priorities and schedules
• Demonstrated teamwork abilities
• Ability to work well under pressure
• Diplomacy, courtesy, and political acumen

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Flexible remote work policy

Master, for over 70 years
We lead in HVAC-R and have been recognized among Canada's best-managed companies since 2010. As the foremost private HVAC-R distributor in the nation, we have over 1,300 active employees across 55+ branches, 4 distribution centers, spanning from British Columbia to the Atlantic provinces, and nearly 30 branches in the United States.
A Great Place To Work
At Master, we offer a dynamic, stimulating, and enjoyable environment. With a strong belief in healthy and open communication, we embrace a close approach with all our colleagues. Teamwork is integral to our values, and it is through it that we achieve our greatest successes.