Credit and Collection Manager, Western Canada

Under the supervision of the credit director, the credit and collection manager works closely with the credit team and the organization’s internal/external stakeholders.

What you will accomplish with us:

CREDIT
- Analyzing and approving a line of credit and payment period up to a set amount for new customers and reviewing the line based on operational needs
- Approving projects up to a specified amount
- Analyzing financial data for discussions with the credit director
- Managing everyday situations beyond credit policies

COLLECTION
- Meeting periodically with credit officers and recommending solutions to optimize cash flow
- Proactively submitting at-risk accounts receivable to the credit director for decision-making
- Acting as a mentor for the credit and collection team
- Maintaining good communication with customers and external, internal and branch sales

OPERATIONS
- Ensuring that any transaction in receivables is validated and coordinating with the Accounting Department

INTERPERSONAL RELATIONS
- Selection interviews for new employees to support the company’s growth
- Personnel management, coaching and support
- Maintaining the team’s positive working environment

What You Bring to Our Team:

- 5 years of experience in business credit and personnel management
- Good knowledge of the Microsoft Office suite

DISTINCTIVE SKILLS
Mobilizing leadership: Motivating people to perform up to their full potential, work more efficiently and be enthusiastic about their duties.
Results-oriented: Devoting significant effort to reaching goals and considering the attainment of targeted outcomes to be paramount.
Analysis and problem-solving: Detecting a problem, analyzing it, evaluating possible solutions and choosing the most appropriate one.
Agility: Adapting quickly, being flexible and handling ambiguity.
Communication: Adequately conveying the necessary information and fostering conversations

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Flexible remote work policy

Master, for over 70 years
We lead in HVAC-R and have been recognized among Canada's best-managed companies since 2010. As the foremost private HVAC-R distributor in the nation, we have over 1,300 active employees across 55+ branches, 4 distribution centers, spanning from British Columbia to the Atlantic provinces, and nearly 30 branches in the United States.
A Great Place To Work
At Master, we offer a dynamic, stimulating, and enjoyable environment. With a strong belief in healthy and open communication, we embrace a close approach with all our colleagues. Teamwork is integral to our values, and it is through it that we achieve our greatest successes.