Internal Sales Representative for Refrigeration

The internal sales representative acts as a resource person for promoting our products to customers, assessing their needs and submitting proposals that will result as often as possible in a sale.

What you will accomplish with us:

• Assessing customer needs and resources and recommending appropriate goods and services
• Providing data for product design when goods and services must be tailored to the customer’s needs
• Preparing specifications based on project plans/specifications and the full proposal
• Preparing technical drawings and data sheets for client approval
• Answering calls from clients and external representatives
• Ensuring that finished projects are complete and accurate
• Managing projects and working with mechanical contractors and engineers
• Informing customers about standards
• Following up with customers verbally or in writing to ensure their satisfaction
• Determining the best method to use to resolve issues and ensure customer satisfaction and company compliance with policies
• Answering customer requests, questions and complaints related to products and services

What You Bring to Our Team:

• Completed secondary school diploma
• Training related to the sales field or in an HVAC-R field
• Training related to refrigeration (refrigeration technician or mechanical engineering)
• Sales training
• Excellent verbal and written communication
• Answering the phone professionally and providing excellent customer service
• Ability to work under pressure and work quickly
• Organizational and time management skills
• Initiative and resourcefulness
• Sales skills

Compensation Information:
Base Salary Range: $50,000 - $65,000 annually
Supplemental Pay Types Include: Annual bonus

The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Flexible remote work policy

Master, for over 70 years
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
It's good to work with us
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.