Warehouse Associate

Are you sharp, reliable, and hands-on? Do you take pride in keeping things organized and running smoothly? If you're ready to be part of a team that values precision, consistency, and hard work, this is your opportunity.

The Master Group is hiring a Warehouse Associate for a permanent full-time role in our Ottawa location. We're looking for someone who knows the value of getting it right the first time and thrives in a fast-paced, respectful environment. This role offers long-term stability, full-time hours, and a team that backs you every step of the way.

What you will accomplish with us:

• Physically receive goods, confirm quantities, and receive into the computer system
• Pick and pack orders for counter sales, ship warehouse transfers and/or courier deliveries
• Provide superior customer service
• Assist in customer loading and unloading of parts by hand or using a forklift
• Stock shelves and organize overstock locations
• Maintain a safe and clean work environment by keeping shelves, work areas clean
• Abide by all company safety regulations
• Various other related duties as assigned by supervisor such as opening containers & crates, preparing orders, inventory, etc.

What You Bring to Our Team:

• Previous experience operating a forklift (counterbalance)
• Dangerous Goods certification (an asset)
• Ability to lift or move heavy products (up to 50lbs.)
• Team player with organizational skills
• Ability to work under pressure
• Initiative & resourcefulness
• Strong work ethic and positive team attitude

Compensation Information:
Base Salary Range: $40,000 - $50,000 annually
Supplemental Pay Types Include: overtime pay; annual bonus

The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.

Master, for over 70 years
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
It's good to work with us
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.