Facility Operations Coordinator

The Facility Operations Coordinator provides essential support to the Facilities team in the management of their portfolio. This role focuses on administrative coordination, vendor communication, and ensuring that facility-related tasks are completed efficiently. The Coordinator helps maintain facility operations by assisting with service requests, tracking maintenance activities, and supporting workplace organization. Additionally, this role supports the implementation of department best practices and processes during the integration of newly acquired businesses.

What you will accomplish with us:

• Assist Facilities Supervisors with day-to-day facility operations, portfolio management, communications with service providers, maintenance, data collection and monitor vendor performance
• Coordinate service requests, work orders, and follow-ups with vendors and internal teams
• Maintain and update facility-related records, including maintenance logs, service contracts, and compliance documentation
• Assist in the implementation of department best practices, standardized processes and data gathering during integration projects
• Assist in the coordination of infrastructure projects, including renovations, facility upgrades, project timelines, deliverables and space optimization initiatives
• Maintain project-related documentation, including schedules, permits, and compliance

What You Bring to Our Team:

• Fully bilingual (English and French)
• Strong organizational and time-management skills
• Excellent attention to detail and ability to follow processes
• Basic knowledge of facility operations, maintenance coordination, or office administration
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Visio); experience with facility management software is an asset (Yardi)
• Strong communication and problem-solving abilities
• Ability to work collaboratively with a team and adapt to changing priorities
Education & Experience:
• 2 to 5 years of experience in facility coordination, administrative support, or customer service or related business
• Diploma or certificate in Facilities Management, Business Administration, or a related field preferred
• Experience in a multi-location or commercial/industrial facility environment is an asset



Information on compensation:

Base salary: $63 000 to $75 000 per year
Extra compensation: yearly bonus

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Flexible remote work policy

Master, for over 70 years
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
It's good to work with us
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.